FAQ
Questions agencies ask.
Is machine translation accurate enough for a government website?
It helps most residents understand and use your pages. It is not a certified translation, so have a qualified person review vital documents and high-stakes content. You decide what needs a human check.
Does using idioma.chat make us compliant with Title VI, the ADA or Section 508?
No tool can promise that, and we do not. Whether you comply is your organization's call, ideally with your lawyer. idioma.chat helps people who do not speak English well use your site and documents. We publish our accessibility report (VPAT), data agreement (DPA) and service levels (SLA) so you can document what you buy.
What does it translate?
The whole page: headings, text, menus, buttons, form labels, error messages and image descriptions, plus pop-ups, tabs and content that loads late. Linked PDFs open in the Document Reader as readable text that visitors can translate.
How do we add it to our site?
Create an account, set a monthly spending cap, and paste one line of code into your site. It works with WordPress, Squarespace, plain HTML sites and modern web apps. Visitors see a language button and pick a language. They install nothing.
What does it cost?
Translation is $0.05 per 1,000 characters each time a page is translated, so a typical 5,000-character page is $0.25. Opening a PDF in the Document Reader is $0.07 per page, once per document, plus $0.05 per page for each language you translate it into, once; then it is free to view again. Fixing PDFs for accessibility is a separate service at $0.50 per page, with your first 10 pages free. There are no contracts or setup fees, and you set a monthly cap. The pricing page has a calculator.
Do you store the pages we translate?
We keep usage counts, such as requests, languages and size, to bill you and enforce your cap. Page text is sent to Google Translate to be translated. We keep translated text of documents, such as PDFs, so repeat views are fast and free. Our privacy policy has the details.